Help & support
A little guidance.
A lot less guesswork.
From a phone that won’t charge to a laptop running out of space. Find safe checks to try, understand your options and know what happens before and after a visit.
What would you like help with?
iPhone problems
Screen, battery, camera, charging and sound. Simple checks and repair options.
Read the guideLaptop problems & upgrades
Slow starts, full storage, cloning, RAM, batteries and screens.
Read the guideConsole cleaning & storage advice
Dust cleaning, compatibility, game storage and what a visit includes.
Read the guideBefore your visit
Your booking, backup, privacy, workspace and payment checklist.
Read the guideAftercare & guarantee
Handover checks, reporting a fault and getting help after a repair.
Read the guideBooking changed?
Let me know promptly if you need to rearrange. Find the cancellation policy, optional form and early-start information in one place.
Cancellations & changesThe essentials, answered.
Clear prices, agreed appointments and straightforward aftercare. The written quote confirms the details for your device.
Read the customer termsA real conversation
Need a hand with the next step?
For an existing repair, include the repair date, device and symptoms. For a new job, send the exact model and your postcode. Please keep passwords and recovery keys private.
WhatsApp Business currently displays PresGro. You review and send the message in WhatsApp; opening it does not book a visit. Available seven days by appointment, with replies around repair work.