What the symptoms may tell you
A single router or accessory failing differs from all Wi-Fi or Bluetooth connections failing. A greyed-out control or problem after a drop may indicate a deeper fault.
Safe checks to try first
- 1Test a second trusted Wi-Fi network or Bluetooth accessory, and restart both devices.
- 2Check that Airplane Mode is off and software is up to date.
- 3Note whether other devices connect to the same router or accessory.
What to avoid
Do not reset network settings casually: it removes saved network information and may disrupt other connections.
Next step
Send the iPhone model, software version and whether the fault happens with one or every connection.
What I can help with
Network troubleshooting is guidance; radio or board repair is outside the advertised service.
Reviewed 3 October 2026. General guidance; diagnosis and parts depend on the exact device and its condition. This page does not confirm a booking or repair.