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Doorstep Device Repairs

iPhone help · Troubleshooting guide

Hot iPhone or swollen battery

Recognise when heat or a lifting screen needs urgent caution rather than ordinary troubleshooting.

See safe first checks

What the symptoms may tell you

Warmth during charging or demanding use differs from sustained unusual heat. A lifting screen, bulging case, chemical smell or damaged battery needs a safety-first assessment.

Safe checks to try first

  1. 1Stop the demanding activity and let an intact phone cool in a normal indoor environment.
  2. 2Disconnect charging if the device is unusually hot and move it away from flammable materials if safe.
  3. 3Describe any swelling, drop, liquid exposure or change in charging behaviour before requesting a visit.

What to avoid

Do not puncture, compress, heat, freeze or try to flatten a swollen battery. Do not keep charging it.

Next step

Contact me with the model and symptoms before booking; an unsafe device may require a specialist handling route.

What I can help with

Routine battery fitting is conditional on the device being safe to handle. This page is not an emergency service.

Reviewed 3 October 2026. General guidance; diagnosis and parts depend on the exact device and its condition. This page does not confirm a booking or repair.

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For an existing repair, include the repair date, device and symptoms. For a new job, send the exact model and your postcode. Please keep passwords and recovery keys private.

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