What the symptoms may tell you
Warmth under load is normal; repeated shutdowns, burning smells or a hot swelling case are not. Dust, blocked vents, software load and hardware faults can look similar.
Safe checks to try first
- 1Use the laptop on a firm surface with clear vents and let it cool after shutdown.
- 2Check whether a particular app causes sustained heavy processor use.
- 3Record when the heat occurs, whether the fan runs and whether the device shuts down.
What to avoid
Do not block vents, spray liquid into them or continue using a swollen or damaged battery.
Next step
Send the model and a description of temperature, fan behaviour and shutdowns.
What I can help with
Cleaning or component work is quoted only after model and condition review; no cooling outcome is guaranteed.
Reviewed 3 October 2026. General guidance; diagnosis and parts depend on the exact device and its condition. This page does not confirm a booking or repair.