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Doorstep Device Repairs

Laptop help · Troubleshooting guide

Laptop screen cracked or flickering

Check whether a damaged panel, cable or graphics fault is likely.

See safe first checks

What the symptoms may tell you

A visible crack or leaking display strongly suggests panel damage. Flicker that changes with the lid position may involve the cable or hinge area; an external display can offer another clue.

Safe checks to try first

  1. 1Back up data if the laptop remains usable.
  2. 2Test with a known-working external display if safely available.
  3. 3Note whether damage appears before the operating system starts and whether the hinge is stiff or loose.

What to avoid

Do not keep opening a lid with broken hinges or press on damaged glass.

Next step

Send the exact model and photos of the powered-on screen, bezel and hinges.

What I can help with

A standard compatible panel replacement is £69 labour plus panel; bonded screens and hinge damage need separate review.

Reviewed 3 October 2026. General guidance; diagnosis and parts depend on the exact device and its condition. This page does not confirm a booking or repair.

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For an existing repair, include the repair date, device and symptoms. For a new job, send the exact model and your postcode. Please keep passwords and recovery keys private.

WhatsApp Business currently displays PresGro. You review and send the message in WhatsApp; opening it does not book a visit. Available seven days by appointment, with replies around repair work.