What the symptoms may tell you
Intermittent charging, slow charging, no charging symbol and a liquid alert have different causes. A port replacement is only one possibility.
Safe checks to try first
- 1For a dry, undamaged phone, try a known-working compatible cable, adapter and socket.
- 2Check whether the connector sits normally; look for obvious debris with a light, without inserting an object.
- 3Restart the phone and note whether wireless charging works on a model that supports it.
What to avoid
Do not use a damaged cable, force a plug, or insert metal tools or liquids into the port. Follow the liquid-alert guidance if one appears.
Next step
Send the exact model, connector type, charger tried and whether the charging icon appears or cuts in and out.
What I can help with
A battery or port repair may be quoted after diagnosis; charging faults can also involve circuitry outside this service.
Further guidance: Apple charging guidance.
Reviewed 3 October 2026. General guidance; diagnosis and parts depend on the exact device and its condition. This page does not confirm a booking or repair.